Privacy Policy

Effective Date: December 2024

At www.viaorientis.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

When you use www.viaorientis.com, we may collect the following types of information:

a. Personal Information:

Name, email address, billing and shipping address, phone number, and payment details when you make a purchase or create an account.

b. Non-Personal Information:

IP address, browser type, device information, and usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your purchases, updates, and support requests.
To improve our website functionality and customer experience.
To comply with legal obligations, such as tax reporting.

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except in the following circumstances:

Service Providers: We share information with trusted providers (e.g., payment processors, shipping carriers) to fulfill your orders.
Legal Compliance: If required by law, we may disclose information to authorities.
Business Transfers: In the event of a merger or sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

www.viaorientis.com uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies Used:
- Necessary: To ensure the site functions correctly.
- Analytics: To measure and improve website performance.
- Marketing: To provide personalized advertising.
You can manage your cookie preferences through your browser settings or by using the cookie banner on our website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics collects information about:

How you use our site (e.g., pages visited, time spent, interaction with content).
Your device and browser information.
Your IP address, which may be used for location-based insights.

Google Analytics processes this data to help us analyze website performance and improve our services.

To better understand how Google collects and processes this data, we encourage you to review Google’s policy:
How Google uses information from sites or apps that use our services.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your information.
Correction: Update or correct your data.
Deletion: Request deletion of your personal information.
Withdrawal of Consent: Opt out of marketing communications.

To exercise these rights, please contact us at support@viaorientis.com.

7. Security

We take appropriate technical and organizational measures to secure your information. However, no system is entirely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As www.viaorientis.com operates globally, your data may be transferred and processed in countries outside your location. We ensure that such transfers comply with applicable data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the latest revision. Continued use of the website signifies your acceptance of any updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: support@viaorientis.com